Terms & Conditions

1.Acceptance of Terms

By accessing getfyl.com, submitting a form, requesting a consultation, or purchasing products or installation services from FYL, you agree to these Terms & Conditions. If you do not agree, please do not use this website or request our services.

2.Eligibility

You must be at least 18 years of age to use this website or request services from FYL. By using this website, you represent that you are at least 18 years old or have the permission of a parent or legal guardian.

3.Services

FYL provides residential water filtration consultations, products, and professional installation services to homeowners in South Florida, including:

• Whole home water filtration systems.
• Water softeners.
• Reverse osmosis drinking water systems.
• Water quality consultations.

Recommendations and pricing vary from home to home. Factors that affect what we recommend and what it costs include your home and its layout, existing plumbing conditions, your incoming water quality, and the specific installation requirements at your property.

4.Quotes & Estimates

• Any price, quote, or recommendation shared before a consultation or on-site inspection is an estimate only.
• Final pricing may change once a consultation or inspection identifies the actual plumbing, water quality, or installation conditions at your home.
• No work begins and no charges are incurred until you review and approve the final scope and price.

5.Scheduling & Appointments

Consultations and installations are scheduled by appointment. Appointments may be rescheduled by you or by FYL when needed, for example due to weather, supply delays, or unexpected site conditions.

We ask that you provide reasonable advance notice if you need to cancel or reschedule so we can offer the time to another homeowner. If our team cannot access the property or the work area is not reasonably ready at the scheduled time, the appointment may need to be rescheduled.

6.Intellectual Property

All content on this website, including the FYL name and logo, branding, graphics, photography, text, layouts, and water quality summaries, is the property of FYL and is protected by applicable intellectual property laws. You may not copy, reproduce, or reuse it for commercial purposes without our written permission.

7.Disclaimer

Information on this website, including water quality summaries and educational content, is provided for general informational and educational purposes only. It is not professional plumbing, medical, or water quality advice.

Water conditions vary by municipality, neighborhood, home, and plumbing system, and they change over time. Results from any filtration, softening, or reverse osmosis system depend on your specific water and installation conditions.

8.Limitation of Liability

To the fullest extent permitted by law, FYL and its owners, employees, and contractors are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of this website, reliance on its content, or the use of any product we sell or install.

Where liability cannot be excluded, our total liability is limited to the amount you paid to FYL for the specific product or service giving rise to the claim. Nothing in these Terms limits any manufacturer warranty or any rights you cannot waive under Florida law.

9.Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any dispute arising from these Terms, this website, or our services will be handled in the state or federal courts located in Broward County, Florida.

10.SMS Terms & Conditions

FYL uses text messaging to communicate with customers and prospective customers about their water and their appointments. By providing your mobile number, you agree to the following terms.

• Messages you may receive include: appointment confirmations, appointment reminders, installation updates, customer support replies, follow-up communications, review requests, and occasional promotional offers (promotional messages are sent only where you have provided marketing consent).
• Message frequency varies based on your inquiry, your appointments, and the status of your service.
• Message and data rates may apply, depending on your mobile carrier and plan.
• Reply STOP to any message to unsubscribe at any time. You will receive one confirmation message and no further texts.
• Reply HELP for assistance, or contact us at support@getfyl.com.
• Consent to receive SMS messages is not a condition of purchase. You can still request a consultation or buy and install a system without agreeing to texts.
• We do not sell or share SMS consent or mobile numbers with third parties for their marketing purposes. See our Privacy Policy for details.
• Carriers are not liable for delayed or undelivered messages. SMS service is available on supported U.S. carriers.

You may opt in to receive SMS messages from FYL by submitting a consultation request, completing a form on getfyl.com, submitting a Facebook Lead Form, submitting a Google Lead Form, or by speaking with FYL directly and providing your mobile number.

11.Contact

Questions about these Terms & Conditions, our services, or your messaging preferences can be sent to support@getfyl.com, or through the contact and consultation forms on getfyl.com. FYL is based in Fort Lauderdale, Florida and serves homeowners throughout South Florida.